FAQ

FAQ Page

Frequently Asked Questions (FAQ)

General Questions

Woofy™ is a line of high-quality pet care products designed to keep your furry friends happy, healthy, and comfortable. Our products include grooming tools, safety accessories, and fun toys that cater to your pet's every need.

Absolutely! All Woofy™ products are made with pet-safe, non-toxic materials and are designed with your pet's safety in mind. We ensure that every product undergoes strict quality control checks before reaching your home.

Woofy™ products are available on our official website, and we offer fast shipping across the United States. Simply visit our store and choose the items that best suit your pet's needs!

You can contact our customer support team by emailing support@woofy.com or by using the contact form on our website. We are here to assist you with any questions or concerns you may have.

Product-Specific Questions

The Woofy Pro™ is an easy-to-use pet trimmer designed to safely and effectively trim excess fur around your dog's paws, face, and ears. It features a precision stainless steel blade, low noise, and ergonomic handle, making grooming stress-free for both you and your pet.

Yes, the Woofy Seatbelt™ is adjustable and designed to fit dogs of all sizes. It provides a secure way to keep your pet safe while traveling in the car.

The Woofy Bed™ is machine washable, making it easy to clean. Simply remove any excess pet hair, place it in the washing machine on a gentle cycle, and let it air dry.

The Woofy Flamingo™ is made from soft plush materials, making it perfect for cuddling and chewing. It features a built-in squeaker for added fun and durable rope legs that promote dental health during playtime.

Yes, the Woofy Ultrasonic Repeller™ can be used both indoors and outdoors. It emits a sound that helps deter unwanted animals, keeping your pet safe and your space free from intruders.

The Woofy Toy™ is made from durable, non-toxic materials that are built to withstand even the toughest chewers. It's designed to provide endless fun while promoting healthy chewing habits.

Shipping & Returns

We offer fast shipping across the United States. Orders are typically processed within 1-2 business days, and delivery times vary based on your location. You will receive a tracking number as soon as your order ships.

We want you and your pet to be happy with your purchase. If you're not completely satisfied, you can return your item within 30 days for a full refund. Please ensure the product is in its original condition, and contact our support team for assistance.

If you need to modify or cancel your order, please contact us as soon as possible. We process orders quickly, but we will do our best to accommodate your request if the order has not yet shipped.

Care & Maintenance

To keep your Woofy Pro™ in top condition, clean the blade after each use with a soft brush, and apply a few drops of blade oil to maintain sharpness. Always store the trimmer in a cool, dry place.

Yes, the Woofy Seatbelt™ can be hand-washed with mild soap and water. Allow it to air dry before using it again to ensure it maintains its durability.